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Bookings close 2 days before the session starts.

Cancellation Policy: Whale Watchers Vallarta want to ensure that you and your family have the chance to experience the awe found in nature, new and different cultures, and the excitement of discovery that our tours offer. For this reason, we have the smallest tour groups - so book your tour today! Our secure credit card reservation system makes it easy.


Confirmation & Ticketing: All full payments are due within 48 hours prior to your tour or your reservations are subject to cancellation. Your PayPal or Stripe receipt will act as your reservation confirmation and boarding ticket. Please print a copy of the receipt or bring an electronic copy of it on your mobile device the day of departure. All confirmed guest names will appear on our guest list for each individual. For Balance Cash Payments: You should e-mail us to confirm your cash payment at the departure location prior to the tour. Please contact us for information regarding cash payments.




Cancellations and Changes In order to maintain our commitment to all of our guests, Whale Watchers Vallarta operates an strict cancellation policy: ONLINE BOOKINGS Cancellation Policies: • Cancellations 48 hrs in advance 100 % refund • Cancellations the day of tour or no shows or be late, forfeit the entire amount, No refund • Activities may be changed due to weather conditions (hurricane, storm) • All tours are non-refundable once taken. - date changes, subject to availability, No shows and late arrivals - no refunds. Changes to your reservation or cancellations can be requested via email. All changes are subject to availability. Charges to your Credit or Debit Card- Your credit card will be charged as soon as your order is placed on Whale Watchers Vallarta official site - this is typically reflected in your account within 24 hours. If the date that you choose is unavailable, Whale Watchers Vallarta will offer an alternative day or time. Prices and Exchange Rates Prices are quoted and charged in mexican pesos. Credit Card Safety wants you to feel safe when making a secure reservation online. For this reason we use Secure Socket Layer (SSL) technology to encrypt your credit card and other sensitive information when you make reservations for our tours. The process of encryption prevents unauthorized individuals from viewing your information as it is securely transmitted over the internet. Once received, your credit card information is not transmitted over the internet again.

If you have any questions regarding these policies, please email us at and we will respond within 24 hours. 


Thank you for choosing

Whale Watchers Vallarta.

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